Day One - Workshop Day
| Time | Title | Description & Watch Video Introduction | Notes |
|---|---|---|---|
| 0830-0900 | Registration | Grab a coffee and find your seat | ALL |
| 0900-1030 | Morris 1100 - Workshop Manual Conversion | How do we convert a paper-based (monolithic) manual into something that is more modern and useful? This presentation will look at the processes and tools available to us to make it happen | Michael Ingledew |
| 1030 - 1100 | Coffee | Take a break | All |
| 1100-1200 | Applying STE Principles to legacy content | How do we apply STE principles to our Morris 1100 Workshop Manual? | Ciaran Dodd |
| 1200 - 1330 | Applying S1000D and DITA Principles | How do we apply modern specification and standards methodologies to our workshop manual? | Michael Ingledew |
| 1330 - 1345 | Lunch | Grab something to eat and mix with the early-set-up vendors | All |
| 1345 - 1515 | Publishing Engaging Interactive Manuals from S1000D Content | How do we create engaging interactive manuals from modular content? | Stuart Best & Lewis Marshall - SDL |
Day Two - Technical Publications & Product Support
| Time | Track One (Tech Pubs) | Track Two (Support) | |
|---|---|---|---|
| 0830 - 0900 | Registration | ||
| 0900 - 0915 | Welcome | ||
| 0920 -1000 | Track 1 - Leveraging modern technical information - Michael Ingledew | Track 2 - 'Annoying' the Enemy - The Purpose of Support Engineering |
|
| 1000 - 1040 | Track 1 - Technical Illustrations in the 21st Century - Roy Scorer | Track 2 - Deploying Additive Manufacturing (3D Printing) to Reduce Logistics Demand | |
| 1040 - 1110 | Coffee Break | ||
| 1110 - 1150 | Track 1 - Showing you how - Christian Schmahl, Associate Product Manager, Graphics, Corel | Track 2 - The Need for effective Support Engineering Leadership. [A New Paradigm for managing Support Engineering on large programmes] |
|
| 1150 - 1230 | Track 1 - Deploying Technical Manuals to a global customer base - Ketul Chauhan, Technical Publications Manager, SAFRAN Electrical & Power | Track 2 - The Support Engineering Centre of Excellence - Luca Leone | |
| 1230 - 1330 | Lunch & Exhibition | ||
| 1330 - 1410 | Track 1 - BBMF Digital Transformation (Preserving the Past, Preparing for the Future) - Fernando Alvarez - Raytheon | Track 2 - MOD Def Log - a Briefing Paper - Aspire | |
| 1410 - 1450 | Track 1 - Verifying our technical content to STE - Roy Winjnen & Ciaran Dodd | Track 2 - Facilitated session | |
| 1450 - 1520 | Coffee Break | ||
| 1520- 1600 | Track 1 - S1000D, DITA or something else - what's your requirement? - Don Bridges - Jana Inc | Track 2 - "Annoying' the right People" (Annoy the enemy, not our own forces and not the taxpayer) |
|
| 1600- 1640 | Track 1 - Breaking out of the Technical Publication Stovepipe – an integrated Support Engineering offering - Mark Willis - CDS Defence and Security | ||
| 1930 - 2200 | Pie n Pint | Those who have booked | |
Day Three - Industry Updates and Trends
| Time | Title | Description | Notes |
|---|---|---|---|
| 0830 - 0900 | Registration | Grab a coffee and find your seat | ALL |
| 0900 - 0915 | Welcome | What you can expect over the day and getting the most from your time here. | Michael Ingledew |
| 0915 -0945 | Updates in Augmented Reality in Maintenance | Following on from the 2018 event - Dr Erkoyuncu from Cranfield University will update us on the developments in the field of platform maintenance and the use of augmented reality | Dr John Erkoyuncu |
| 0945 - 1015 | Beyond the IETP - next generation technical publications | Kamal Rassool, PTC | |
| 1015 - 1045 | DE&S Updates on Technical Publication Policy | Ian Millward | |
| 1045 - 1115 | Coffee Break | ALL | |
| 1115 - 1145 | Technical Publications - Why do all that tagging and not use it? | Dr Mike Day - Rolls-Royce | |
| 1145 - 1215 | Supporting the Wildcat | Moved from Day 2 - WILL NOT BE RECORDED/STREAMED | Lt Col Chris Ireland |
| a | |||
| 1215 - 1315 | Lunch & Exhibition | ||
| 1315 - 1345 | When support goes wrong | A real-life look at platforms that have suffered from poor ILS process and support implementation | Peter Stuttard |
| 1345 - 1415 | Industy Updates, Trends, News and topics | What are the ADS trends in technical and product support? | Michael Ingledew |
| 1445 - 1515 | Take-Away Coffee & Where next? | ||